What To Look For When Hiring A Plumber
Are They Licensed?
Most states require plumbers to hold a license, though a couple of states like New York and Kansas do not. If your state does not require licensing, check to see if there have been any formal complaints filed against the plumber you are considering.
How Long Have They Been In Business?
Ask the plumber how long he or she has been in business. A larger company will likely have plumbers with years of experience, but you should still ask. It’s a good sign if the company has been in business for several years because it often means it has a proven track record of quality work.
How Much Are Their Plumbing Rates?
Plumbers will know what they need to do and will be able to give an accurate estimate, unless they run into other major problems. It is best to get at least three estimates, and be use caution of any estimate that is much lower than the others. It could mean the plumber is cutting corners or plans to use inferior parts.
What Is The Plumbers Warranty?
Plumbers should guarantee their work, including parts. Many warranties cover the plumber’s work for up to one year. If the plumber refuses to guarantee his or her work, the safest move is to find another plumber.
Do They Have Insurance or Bonded?
Plumbers need to be insured and in some cases, they may also need to be bonded as well. Using an insured plumber will protect both you and the plumber in case of an injury or accident.
Ask About Plumbing References
Plumbers who have been in business any length of time have no problem giving you references from past clients. If they cannot, or will not, then consider looking for another plumber. Talking with past customers is one of the best ways to accurately gauge the quality of the plumber’s work.
Go online and check the plumbers online reviews. Good places to look are the BBB, Yelp, Google, and sometimes Facebook. Every company will usually have both positive and negative reviews so just make sure the positive reviews are higher than the negative reviews. Anytime you deal with the public, you can have a customer that doesn’t like something so don’t get caught up too much in it unless they are having overwhelming negative reviews.